Privacy Policy

Last updated: 5 June 2026

Who we are | What we collect | How we use data | Legal basis | Who we share data with | Retention | Your rights | Cookies | Policy changes | Contact

Who we are and data controller details

Inclusive Business Growth Ltd is the data controller for personal information collected through this website and through our coaching and training services.

What personal data we collect

We may collect your name, email address, phone number, payment information, business details, enquiry history, booking details, and session notes where applicable. We may also collect technical usage data such as browser type, device type, and pages visited.

How and why we use that data

We use personal data to respond to enquiries, deliver coaching and training, manage bookings, take payments, send confirmations, improve our services, and meet legal or regulatory obligations.

Legal basis for processing

Depending on the context, our legal basis may be contract, legitimate interests, or consent.

Who we share data with

We may share relevant data with trusted providers who help us operate the business, including Stripe, PayPal, Calendly, and our email marketing or CRM platform such as Mailchimp or HubSpot.

How long we retain data

We keep personal data only for as long as necessary for the purpose it was collected, including service delivery, record keeping, and legal compliance.

Your rights under UK GDPR

You have the right to request access to your personal data, ask for correction, request erasure where appropriate, object to certain processing, and request data portability where applicable.

Cookies

We may use cookies and similar technologies to improve website performance and understand usage. Please see our cookie policy for more detail when available.

How we notify of policy changes

We may update this policy from time to time. The latest version will always be published on this page with the updated date shown at the top.

How to make a request or complaint

If you want to exercise your data rights or raise a concern, contact us at kerry@inclusivebusinessgrowth.co.uk. You also have the right to complain to the ICO if you believe your data has been handled unlawfully.